Patients | PCPs | |
---|---|---|
PCP initiated communication | “I had gone to the doctor and he was amazed […] He asked me so many questions in regards to acupuncture and what [the acupuncturist had] done” | “I do follow-ups on the telephone within four to six weeks, or have them follow-up in the office” |
Patient initiated communication | “I just always think it’s very good, especially when you’re doing things that are considered complementary or outside their system […] We have to let [doctors] know what we’re doing, what works and what doesn’t work.” | “There’s the outgoing type of patient who’s open to anything. […] they’ll go ahead and describe their experience in great detail, for as long as I’m willing to listen.” |
Little communication | “And I don’t volunteer [information]. I mean, I guess I just don’t think of it.” | “It is probably the minority of people that report consistently.” |
“I can’t remember very much in the way of feedback [on acupuncture].” |