Non-SJW user | SJW-user | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
GPAQ item‡ | (N = 6630) | (N = 277) | Unadjusted† | P | Adjusteda † | P | Adjustedb † | P | Adjustedc † | P | Adjustedd † | P |
Mean (SD) | Mean (SD) | COEF (95% CI) | COEF (95% CI) | COEF (95% CI) | COEF (95% CI) | COEF (95% CI) | ||||||
Satisfaction with: | ||||||||||||
Receptionists | 82 (19.0) | 81 (21.0) | 0.26 (-1.95, 2.46) | 0.82 | 0.36 (-1.85, 2.58) | 0.75 | 0.38 (-1.85, 2.62) | 0.74 | 0.12 (-2.10, 2.34) | 0.92 | 0.35 (-1.88, 2.58) | 0.76 |
Access to practice | 68.63 (16.8) | 64.8 (15.9) | -1.99 (-3.84, -0.14) | 0.04 | -1.65 (-3.51, 0.20) | 0.08 | -1.55 (-3.41, 0.32) | 0.10 | -1.74 (-3.59, 0.12) | 0.07 | -1.38 (-3.24, 0.48) | 0.15 |
Continuity of care | 77 (20.0) | 75 (22.0) | -0.42 (-2.78, 1.94) | 0.73 | 0.01 (-2.36, 2.37) | 0.10 | 0.43 (-1.95, 2.82) | 0.72 | -0.003 (-2.34, 2.34) | 0.10 | 0.22 (-2.12, 2.57) | 0.85 |
Communication | 83.96 (16.0) | 85.07 (15.8) | 0.44 (-1.41, 2.30) | 0.64 | 0.04 (-1.82, 1.91) | 0.97 | 0.17 (-1.71, 2.04) | 0.86 | -0.08 (-1.95, 1.78) | 0.93 | 0.28 (-1.59, 2.14) | 0.77 |
Nursing care§ | 80.03 (16.4) | 77.95 (20.1) | -1.36 (-4.81, 2.08) | 0.44 | -1.41 (-4.87, 2.04) | 0.42 | -1.30 (-4.80, 2.19) | 0.47 | -1.27 (-4.75, 2.22) | 0.48 | -0.94 (-4.43, 2.55) | 0.60 |
Practice overall | 81.59 (20.4) | 79.59 (19.4) | -1.45 (-3.90, 1.00) | 0.25 | -1.51 (-3.98, 0.96) | 0.23 | -1.31 (-3.78, 1.17) | 0.30 | -1.49 (-3.96, 0.98) | 0.24 | -1.10 (-3.58, 1.37) | 0.38 |
Trust in physician: | ||||||||||||
Score transformed¥ | 77.09 (13.7) | 75.35 (14.7) | -1.65 (-3.29, -0.002) | 0.05 | -1.64 (-3.30, 0.01) | 0.05 | -1.46 (-3.12, 0.21) | 0.09 | -1.69 (-3.34, -0.04) | 0.04 | -1.22 (-2.87, 0.43) | 0.15 |