Table 3 Findings from qualitative data

Feeling safe with the use of natural products

• Adjusting taken both medicines

• No interaction with conventional medicine

Consulting acquaintances having medical knowledge

• Friends

• Family & relatives

• CAM practitioners

Fear of a negative relationship development

• Anticipating a negative attitude from conventional healthcare professional

• Affecting a trust relationship between conventional healthcare professional and patients

• Lack of knowledge in the field of natural products.

Experience of responses

• Discouraging them from using it

• Our own responsibility for the safety of its usage

• Unclear or dismissive communication